The average feedback form has a 2% completion rate. Here's how to do better.
Why Users Abandon Feedback Forms
- Too many questions
- Interrupts their workflow
- No clear benefit to them
- Poor timing
What Works
Single-Question Surveys Ask one thing at a time. Follow up based on their answer.
Contextual Triggers Ask about features right after they use them.
Show Impact Tell users how their feedback shaped the product.
Building FeedBack
These insights are shaping how we're building FeedBack - a tool designed for high completion rates.